Kea M Connexions is referred to as “we”, or “us”, or “our”, and the customer is referred to as such or as “you”, or ““your”.
By accessing and browsing our website, you confirm and undertake that you have read, understand and accept the terms and conditions, as well as any other provisions, and are legally bound thereby in terms of the aforesaid agreement between you and Kea M Connexions.
All prices quoted on our website are in South African Rands and include Value Added Tax where applicable.
Full upfront payment is required before we commence with your order
Orders can be cancelled if they haven’t been shipped and customers will receive a full refund. However, in the case of a personalised order item, NO refund will be considered. Unfortunately, if the order has been dispatched it is too late to cancel the order.
Whilst every effort is taken to ensure that our Products are accurately displayed on our website, however the colours shown on the Website may not exactly represent the colours of our Products, as the colours viewed on the Website may depend on the colour reproduction on your computer or mobile device
Placing items in your Wishlist, or shopping cart without completing the purchase cycle does not constitute an agreement of Sale and does not reserve the item from our stock.
We reserve the right (in our sole discretion) to cancel orders in whole or in part as circumstances require, in which event we shall only be liable to refund amounts already paid by you.
Adding to/amending orders: we are unable to add or amend orders already placed and processed. A new order will need to be placed for the required additional items.
You agree not to resell any of our products without express written permission by us.
Hiring of candle holder and vases: a refundable breakage deposit will be added to your quote. This amount will be refunded to you within 10 days after your event less any breakages or losses should there be any. A detailed breakdown will be sent to you from our accounts department via email or whatsapp within 3 working days after your event requesting your banking details.
By using our website, you consent that we may use and process your information to process any orders placed online and consent that we may provide the relevant information to third parties (e.g., a courier service, namely Courier Guy) for purposes of delivery.
For us to provide the products, we rely on the information (including Personal Information) you provide to us (when ordering online), and we cannot be responsible in the event of any such information being incorrect, incomplete or outdated.
Clients are responsible for ensuring the address provided can be serviced for door-to-door delivery. Any address provided that cannot be serviced with door-to-door delivery will be delivered according to the Courier Guy’s terms and conditions.
we suggest you double check your delivery address before placing an order, as packages sent to an incorrect address will not be part of our courier services and any additional charges will be for your account.
Kea M Connexions is not responsible for any damage caused by the courier company.
Courier costs are added to the final invoice.
We offer nationwide delivery (at a cost), as well as collection from our home address in Kuruman or Kimberley (at no cost).
Collections are only available at our Kimberley home from Mondays – Thursdays between 13:00-19:00 and Fridays from 13:00- 15:00, at Kuruman home from Saturday- Sunday between 09:00- 15:00.
Please note that the courier firm and costs can change without prior notice.
Kea M Connexions (Pty) Ltd reserves the right to package orders according to best practices as advised by Kea M Connexions (Pty) Ltd’s courier partners and risk advisors for our products. No individual packing requests or alterations to the packing process will be accepted.